Terms of service
Terms of Service
Last updated: March 2, 2026
1. Overview
These Terms of Service govern your use of this website and the purchase of products and services from:
Wulfchiptegnik (Pty) Ltd
Registration No. 2012/148602/07
Trading as Wulf™
By accessing our website, booking services, or purchasing products, you agree to these Terms.
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2. Nature of Products and Services
Wulf™ provides performance-related automotive products and services, including:
• ECU and TCU software calibration
• Performance exhaust systems and downpipes
• Diagnostics and performance testing
• Installation and related workshop services
These services modify factory vehicle specifications and may alter performance characteristics.
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3. Performance Risk
Performance modifications may:
• Increase power and torque
• Alter manufacturer parameters
• Affect emissions compliance
• Increase mechanical wear
• Impact manufacturer warranties
• Require disclosure to insurers
It is the customer’s responsibility to ensure compliance with applicable road, emissions, licensing and insurance requirements.
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4. Workshop Indemnity Requirement
All customers are required to sign a Workshop Indemnity & Risk Acknowledgement prior to installation of any performance software or hardware.
By proceeding with workshop services, the customer acknowledges and accepts:
• The inherent risks of performance modifications
• That the vehicle is mechanically sound
• That warranty and insurance consequences may arise
The signed indemnity forms part of the contractual relationship between Wulf™ and the customer.
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5. Software-Specific Terms
ECU and TCU calibrations are:
• Vehicle-specific
• Non-transferable
• Considered customised services
Once installed, software services are non-refundable unless required by applicable South African law.
Reverting to stock software may incur labour charges.
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6. Mechanical Condition
Customers are responsible for ensuring their vehicle is in proper mechanical condition before modification.
Wulf™ shall not be liable for failures resulting from:
• Pre-existing mechanical defects
• Poor maintenance
• Third-party modifications
• Abuse, competition use, towing or excessive load use after modification
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7. Limitation of Liability
To the fullest extent permitted by South African law:
Wulf™ shall not be liable for indirect, incidental, special or consequential damages arising from the use of its products or services.
Wulf™’s total liability shall not exceed the amount paid for the specific product or service giving rise to the claim.
Nothing in these Terms excludes liability for gross negligence or wilful misconduct.
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8. Hardware Products
Installed hardware and custom-fabricated components are non-refundable once fitted, unless defective.
Returns of unused hardware products may be considered in accordance with our Returns Policy and subject to inspection.
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9. Testing and Vehicle Operation
Customers authorise Wulf™ to operate and road test vehicles where necessary to provide the agreed services.
Reasonable care will be exercised at all times.
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10. Intellectual Property
All website content, branding, product names and related materials are the property of Wulfchiptegnik (Pty) Ltd and may not be reproduced without permission.
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11. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
Any disputes shall fall under the jurisdiction of South African courts.
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12. Contact Information
Wulfchiptegnik (Pty) Ltd
Unit 12, Blaauwberg Business Park
Potsdam Road
Cape Town
Western Cape
7441
South Africa
Email: enquiries@wulfchiptegnik.com
