Shipping policy
Shipping & Collection Policy
Last updated: March 2, 2026
This policy applies to products purchased from:
Wulfchiptegnik (Pty) Ltd
Trading as Wulf™
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1. Workshop Installation (Primary Service Model)
Most products purchased online — including software and performance hardware — are installed at our workshop.
After purchase, our team will contact you to schedule a booking at our Cape Town workshop (or authorised partner location where applicable).
No shipping applies to software installations.
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2. Collection in Store
Customers may select collection at our workshop where available.
Collection will be confirmed once the order is ready.
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3. Shipping of Hardware Products
Selected hardware products (such as downpipes or bolt-on components) may be shipped within South Africa.
Shipping costs will be calculated at checkout.
Orders are dispatched once payment has cleared.
Delivery times may vary depending on:
• Stock availability
• Manufacturing lead times
• Courier service
Tracking details will be provided where applicable.
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4. Custom & Special-Order Products
Custom-built or special-order products may require additional lead time.
Estimated production timelines will be communicated before dispatch.
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5. Risk & Delivery
Risk in shipped goods passes to the customer upon delivery.
Customers must inspect goods upon receipt and notify us within 48 hours of any damage or discrepancy.
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6. Incorrect Address Information
Wulf™ is not responsible for delivery delays or losses resulting from incorrect shipping details provided at checkout.
