Shipping policy

Shipping & Collection Policy


Last updated: March 2, 2026

This policy applies to products purchased from:

Wulfchiptegnik (Pty) Ltd
Trading as Wulf™

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1. Workshop Installation (Primary Service Model)

Most products purchased online — including software and performance hardware — are installed at our workshop.

After purchase, our team will contact you to schedule a booking at our Cape Town workshop (or authorised partner location where applicable).

No shipping applies to software installations.

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2. Collection in Store

Customers may select collection at our workshop where available.

Collection will be confirmed once the order is ready.

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3. Shipping of Hardware Products

Selected hardware products (such as downpipes or bolt-on components) may be shipped within South Africa.

Shipping costs will be calculated at checkout.

Orders are dispatched once payment has cleared.

Delivery times may vary depending on:
• Stock availability
• Manufacturing lead times
• Courier service

Tracking details will be provided where applicable.

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4. Custom & Special-Order Products

Custom-built or special-order products may require additional lead time.

Estimated production timelines will be communicated before dispatch.

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5. Risk & Delivery

Risk in shipped goods passes to the customer upon delivery.

Customers must inspect goods upon receipt and notify us within 48 hours of any damage or discrepancy.

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6. Incorrect Address Information

Wulf™ is not responsible for delivery delays or losses resulting from incorrect shipping details provided at checkout.